Frequently Asked Questions
Choosing a Junk Removal Service (“a/k/a – Junkology 101”)
As with other services, all junk removal companies are not created equal. Inventory the
items you would like removed and take a moment to decide what type of junk removal
service can best complete your task. Here are some points to keep in mind.
What does Professional Mean?
A professional junk removal service goes beyond being physically capable of picking
up your junk. You also want your removed items properly disposed. Remember, you
are legally responsible, along with the junk hauler, if your items are improperly dumped.
This is an example of the need for professionalism.. Some simple indicators of whether
or not a particular junk hauler runs a professional operation include: Do they answer the
phone during business hours? If not, do they return your call quickly? Do they sound
knowledgeable? Another great way to determine whether or not they are a professional
service is to find out whether or not they carry insurance and the proper local licenses.
What type of junk can you remove?
We remove any non-hazardous items that two people can lift such as construction
materials, renovation debris, yard waste or even an old couch or mattress. Examples
include: Garden refuse: branches, hedge clippings, soil; Furniture: couches, hide-a-beds,
mattresses; Appliances: refrigerators, freezers, washers, dryers; Wood: wood fencing,
firewood, old lumber, construction lumber, wood ends, tiling; Basement, Garage & Attic:
boxes, books, tools, tires, concrete.
Can you give me an exact price before you arrive to remove my junk?
I really wish we could, but cost to remove unwanted items is based on volume, location
and nature of the unwanted items(s). Estimates are done on-site after you point out your
unwanted items and they are surveyed by one of our affiliates.
How are appointments booked?
Appointments are booked in two-hour time slots in order to accommodate unforeseen
events such as traffic delays, backed-up transfer stations, or jobs that exceeded volume
expectations. You will receive a call 15 to 30 minutes before arrival.
Can you pick up my junk if I'm not on-site?
Customers should be on site when trucks arrive. That said, there are prearrangement
instances that involve prepayment of services.
What equipment do you carry?
Shovels, rakes, brooms and sometimes a dolly or wheelbarrow are used by our
What do you do with the junk?
We dispose of or recycle the removed items at the appropriate transfer station of
incinerator with a focus on recycling.